Braided Earth Healing Arts, LLC

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Terms & Conditions

By Using and Accessing our Website, You agree to the following Terms

Understanding of Website

This website is owned and operated by Braided Earth Healing Arts, LLC operated by Kael Jensen, MA, NBC-HWC, CMT. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors service bookings and payments for integrative health coaching and massage, as well as education on health and wellness practices. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

Usage of Website and Receiving of Services

In order to use our website and/or receive our services, you must be at least 18 (eighteen) years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Purchases on Website and at Braided Earth Healing Arts, LLC Office

When buying an item or service, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process, iii) you agree to the health and safety disclaimer for your services when checking out.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

The fee for the services and any other charges you may incur in connection with your use of certain packages or memberships, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

Return and Refund Policy

We do not offer refunds for services unless you have purchased a service in advance (longer than 72 hours, or three days) and are unable to make your appointment or have changed your mind on visiting Braided Earth Healing Arts, LLC, altogether. For packages and memberships, refunds will be given only if there is no ability to make the commitment of the package work, and will be refunded only for sessions not received.

Retention of Right to Change Offerings

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

Warranties & Responsibility for Services and Products

You, the Client, accept all responsibility in informing the Coach and Massage Therapist of your health history, in full, to the best of your ability and memory so as to avoid injury or illness during sessions. You, the Client, also assume all responsibility to inform your Coach or Massage Therapist of any discomfort you feel during sessions so measures are taken by the client-coach/therapist partnership to enhance your safety and comfort during and after sessions. You, the Client, accept your responsibility for your health and wellbeing between each session. Should we receive a valid claim for discomfort after a given session, we will work with you, the Client, to find appropriate relief or resources. No refunds will be given for services once received.

Ownership of Intellectual Property, Business Name, Photos, Logos, and Copyrights

The Service and all materials therein or transferred thereby, including, without limitation, software, images, photos, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Braided Earth Healing Arts, LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Right to Suspend or Cancel User Accounts

We may permanently or temporarily terminate or suspend your access to the website service or services at Braided Earth Healing Arts, LLC without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

Indemnification

You agree to indemnify and hold Braided Earth Healing Arts, LLC and Kael Jensen, MA, NBC-HWC, CMT harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Braided Earth Healing Arts, LLC or Kael Jensen, MA, NBC-HWC, CMT be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Braided Earth Healing Arts, LLC and Kael Jensen, MA, NBC-HWC, CMT assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Right to Change and Modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Promotional Emails and Content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please simply notify us at any time at kael@braidedearth.com or click “unsubscribe” at the bottom of our email newsletters.

Preference of Law and Dispute Resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Minnesota, USA without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Lake Elmo, Minnesota. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

Customer Support Details & Contact Info

For Customer Support assistance and questions, please contact Kael at kael@braidedearth.com. For website assistance, Braided Earth Healing Arts, LLC and Kael Jensen, MA, NBC-HWC, CMT reserves the right to contact the website platform Wix.com for additional troubleshooting of any website issues you may run into.

User Communities

Braided Earth Healing Arts, LLC will periodically offer small, secure web-based and in-person healing communities to aid in support, accountability, progress, celebration of successes, plan-setting and more. In these communities, all users must have a public profile, which is publicly visible to other visitors of the website. As a community user, your activity (such as posts, comments) will be public to site visitors. You are allowed to opt-out and exit communities at any time, wherein your profile will no longer be publicly visible, and you will no longer have access to community features (writing posts, liking, commenting, viewing conversations, sharing ideas/photos/links, and so forth).

 

Should you feel unsafe or uncomfortable in any manner during your time in community, please inform Kael immediately. Should you notice a community group member acting out of misconduct to any of the above legal terms or harassing others in any way, please inform Kael immediately at kael@braidedearth.com and she will take immediate action.

 

Privacy Policy

By Using and Accessing our Website, You agree and understand the following terms

Collection of Information

Your information is kept private, but we do receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Collection of Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above, only, and will be kept secure and private.

Purpose for Collection of Information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services available for purchase on our website;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages the Users and Visitors request;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Storage, Usage, Sharing, and Disclosure of Information

Our company, Braided Earth Healing Arts, LLC, is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Communication with Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. Should you have a preference for communication of the above notifications, please contact Kael at kael@braidedearth.com and let her know your preference.

Cookies and Tracking Tools Associated with Web Browsing

Cookies are used on the Wix platform for the following reasons:

  1. To provide a great experience for you, the Visitor and Customer.

  2. To identify registered members (Users who registered to your site).

  3. To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  4. To ensure our platform is secure and safe to use.

The following table includes all Cookie usage through Wix.com for performance needs and assistance of your website-viewing and -usage experience.

 

 

For further information on Cookies and Tracking Tools, please access the following useful links on cookie settings in various browsers:

https://www.allaboutcookies.org/verify

Cookie settings in FireFox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings in Android

 

 

To opt-out of being tracked by Google Analytics across all websites, visit this link:

http://tools.google.com/dlpage/gaoptout.

 

Withdrawal of Consent for Collection of Information

If you don’t want us to process your data anymore, please contact us at kael@braidedearth.com.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at kael@braidedearth.com

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